How does our Free shipping policy work?
We offer Free shipping over $69.99 (less discounts and promotions), otherwise it’s only $9.95 within Canada (except Yukon, Nunavut, Labrador and N.W Territories) with regular service with Canada Post and Fedex ground is available. We fully insure our shipments with Canada Post and FedEx.
We do ship daily to the USA
Free shipping over $69.99 (less discounts and promotions, otherwise it's only $9.95 within USA (except Alaska, Puerto Rico and Hawaii ) where Fedex ground and USPS regular service is available. We fully insure our shipments. We currently do not ship to PO Boxes or Military APO/FPO addresses.
What are the shipping options available?
We ship most packaged with Expedited Parcel Service with Canada Post and FedEx Ground depending your location. Overnight and 2 Day services are available.
How quickly will my order be shipped to me?
All orders will be shipped usually same day (orders recieved before 3pm ET) otherwise it get shipped next business day, unless otherwise specified.
Once my order is shipped, when should I expect to receive my order?
Shipping Times are approximations for Expedited Parcel service with Canada Post and FedEx Ground.
Delivery times below are calculated in business days and do not count Saturdays, Sundays, or holidays. Delivery times are approximate and are never guaranteed. Weather delays are always possible. If you have a time sensitive order and need "day definite" guaranteed service, please upgrade to 2 days or Overnight shipping service.
Do you ship to my country?
Currently we only ship to Canada and the United States.
I will receive a confirmation for my order?
Once your order has been validated, an order confirmation will be provided via e-mail as soon as possible. Please ensure you have provided us with a valid e-mail address.
Will I receive a tracking number?
Yes, once your package has been sent, we will email you a tracking number. You an also find the tracking number in your Order History.
Can I receive a package to a different address then my billing address?
yes, this process is during the check out part of your transactions.