Returns & Exchanges
We will gladly accept any returns or If for any other reason you are not satisfied with your purchase. Refund will be less our shipping and handling fees (our actual cost to send you the goods). The shipping fees to receive an order are not refundable when one chooses to return the product ordered. You will need to send us back the package prepaid.
If you had free shipping with your order and return any items, you will be charged the exact shipping amount we paid to ship your order. Items must be in new and unused condition, with it's original packaging. It can be returned within 90 days of purchase date with a Return Merchandise authorization number (RMA#).
We are unable to accept unauthorized returns. In order to return any items you must email us at firstname.lastname@example.org to obtain a Return Merchandise Authorization number ( RMA# ) and instructions on where to send the package back to us. You will need to supply us with your name and order number. We will also need to know why the item is being returned.
Allow 7 days before inquiring about return credits. Please clearly mark the return authorization number on the outside of your returned box.
Important Note: Please make sure to keep all original boxes of the purchased item, along with the packing materials. You will need them in the event of returns or warranty issues. If you believe your item is having functional problems, you must contact us within three (3) business days from the date you received the merchandise.